Contact Us

It’s about time you called. We’ve been expecting you.

 

You can contact a friendly BWCU representative by, phone, email, online chat, fax, or snail mail. And if you’re up for the thrill, you can stop by one of our 15 branch locations and talk to us in person the old-fashioned way!

 

PHONE INFO

Toll-Free: (800) 342-9278

Wichita Metro Area: (316) 683-1199

Lawrence: (785) 856-7878

 

FAX INFO

(316) 651-5191

 

MAILING ADDRESS

BWCU

PO Box 789757

Wichita, KS 67278-9757

CALL-24 - Phone Banking:

(800) 342-9278, press

1 (316) 683-1423 local

 

Visa Credit Card Activation:

(800) 456-6870

 

Lost or Stolen Credit or Debit Card:

During Business Hours (800) 342-9278

 

After Hours - Lost or Stolen Credit Cards

(800) VISA-911 (800) 847-2911

 

After Hours - Debit Cards

(866) 861-5408

option 1 to activate a new card

option 2 to block a lost or stolen card

 

Never E-mail your account numbers, PIN or social security number. E-mail is NOT SECURE. Use our home banking product to send us secure information. If you can not access our home banking site, call us, fax us or send us an E-mail with your name and phone number only.

 

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